Yes- our products come with a one-year warranty that covers all manufacturer defects. We stand behind the quality of what we make. Above this, we happily assist with part repair for all products.

To return an item(s), simply fill out the Contact Us form and a customer service representative will respond. You can Contact Customer Service at 720-340-2704 or info@kodokids.com.  Please note, images are required for damaged items and can be uploaded to the Contact Us form.

Returns are accepted within 30 days of delivery for any reason if the item is in new, unused condition. In these cases the customer is responsible for repackaging and return shipping costs.

The box the items were originally shipped in can be reused if the sizing is appropriate. Once your return is received, our warehouse will inspect the item to see if it is eligible for a refund. If so, you will receive a full refund for the item(s), along with an email message confirming receipt. No unauthorized returns will be accepted

Service Requests: If you need assistance with a product or order, please contact our Customer Service department at Customer Service department at 720-340-2704 or email us at info@kodokids.com.

Please have ready: Your name and contact information, your order number, a brief description of the issue, photos, your shipping address for any replacement parts or returns.

You can contact Customer Service department at Customer Service department at 720-340-2704 or email us at info@kodokids.com

Assembly Guides and Product Information:

Assembly instructions and product information are packed inside the hardware bag with your order.

If you‚ misplaced your guide or need an additional copy, please contact Customer Service department at Customer Service department at 720-340-2704 or email us at info@kodokids.com.