We collect sales tax in Colorado, California, and New York. If you are Tax Exempt in any of these states, please provide a copy of your license via fax or email to 303-223-3237 or [email protected].
If you are not satisfied with your purchase for any reason, we will gladly accept returns within 30 days of the sale and issue a full refund for products in new condition, shipping charges non- refundable. Please inspect each box when your order arrives and contact us within 72 hours of receipt of your shipment if you receive an item that you did not order, are missing an item that you anticipated would be in your shipment, or received an item that was damaged in shipping. Please take note of our contact information which is easily accessible on the Contact page of the website.
Please note that many of our products are not for use outdoors. Leaving the Chalk Spinner, Cozy Cubby or other wooden products outside may ruin the product and doing so voids any warranty on the product. Please use care and read all product guides provided.
How to Return a Product
To return any item(s), simply contact Customer Care via phone (720-340-2704) or email ([email protected]). Please note, images are required for damaged items. In the event the item is returned for reasons other than product defect, customer is responsible for repackaging and return shipping costs. The box the items were originally shipped in can be reused if the sizing is appropriate. Once your return is received, you will receive a full refund, along with an email message confirming receipt. No unauthorized returns will be accepted. Undamaged returns may be subject to a restocking fee.
Shipping and Handling Policy
Orders are shipped Fed Ex ground, UPS or USPS. Please allow 2 weeks for delivery. An incorrect shipping address, payment delay or issue, large quantity orders, or a Fed Ex failure to deliver (e.g., severe weather conditions) may result in delayed shipping. Shipping costs are calculated by destination and actual weight. Shipping rates are subject to change. A small handling fee is applied to each order. Customers can estimate shipping and tax by entering destination prior to checking out.
We currently deliver to the United States. For international shipments, or shipping to Alaska or Hawaii, please email us at [email protected] for current shipping rates.
Most of the products are all shipped out together and will arrive at the same time. However, if the order is large and is shipped in more than one package, they may arrive separately.
Designs and Materials
We reserve the right to alter the designs or materials without prior notice to any of our products. Weights and dimensions are approximate and intended for description.
Please check www.kodokids.com for current pricing.
Kodo Kids products are intended to be purchased by adults. As with any e-commerce website, if you are under the age of 18, you may use www.kodokids.com only with the involvement of a parent or guardian.
Disclaimer of Warranties and Limitation of Liability
Kodo Kids LLC MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THIS SITE'S CONTENT OR OF THE CONTENT OF ANY SITE OR SITES LINKED TO THIS SITE. THIS SITE AND ANY SITE OR SITES LINKED TO THIS SITE ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE RIGHTS OF THIRD PARTIES. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. Kodo Kids LLC, ITS AFFILIATES, THEIR DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, AGENTS OR ANY OTHERS INVOLVED IN THE CREATION OF THE SITE SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND INCLUDING, BUT NOT LIMITED TO DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF ACCESS TO OR USE OF ANY CONTENT OF THIS SITE OR THE CONTENT OF ANY SITE OR SITES LINKED TO THIS SITE, INCLUDING BUT NOT LIMITED TO Kodo Kids LLC YOUR ACCESS TO AND USE OF THE SITE, THE UNAVAILABILITY OF THE SITE, ERRORS OR INACCURACIES CONTAINED ON THE SITE, OR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF, OR MATERIAL POSTED BY, ANY USER OF THE SITE, EVEN IF YOU HAVE ADVISED Kodo Kids, LLC IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGE.